Frequently Asked Questions
Everything you need to know about your Sisters and Seekers order.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, with all tags still attached to be eligible for a refund.
Do you ship internationally?
Yes, we ship to most countries worldwide. International delivery times and shipping costs vary by region and will be calculated at checkout.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options such as Klarna and Clearpay for flexible budgeting.
How do I know which size to choose?
We provide a detailed size guide on every product page to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for our oversized styles.